Ortho Coordinator

Job Locations US-CA
Job ID
Regular Full-Time


Our network of offices servicing California and Washington means West Coast Dental is continuously looking for talented individuals to join our rapidly growing team. The variety of opportunities includes corporate, clinical, and field office positions.


If you enjoy Welcoming, Communicating, and Delivering best practices, then West Coast Dental has the right career path for you!


Welcome to West Coast Dental!



  • Greet and check-in patients with a friendly, warm smile; thank and check-out patients
  • Assist patients with required paperwork for dental services and financial responsibilities
  • Keep the reception area neat and clean
  • Prepare charts for new and current patients; update patient information
  • Prepare care slips for patient routing
  • Pull charts and confirm next day appointments
  • Obtain patient insurance information and verify insurance benefits eligibility
  • Schedule appointments
  • Answer telephones and forward messages to the proper employees/doctors
  • Collect payments, post payments in the West Coast Dental system, and print receipts
  • File and maintain hardcopy and computerized patient charts/records
  • File and mail recall cards
  • Handle recall and no-show follow-up
  • Assist Office Manager, as needed, with general clerical duties
  • Assume responsibilities of the biller as needed and directed by management
  • Attend and participate in staff meetings and team huddles
  • Participate on committees and special projects as requested
  • Comply with all safety, emergency, hazard, osha, hipaa, sterilization, clinical, quality assurance and administrative plans, policies, guidelines, protocol, and standards
  • Other duties as assigned by the office manager, regional manager, and/or dentists


  • High School Diploma or equivalent (GED) required
  • Bilingual: English & Spanish required (if the geographic location of the office does not require the applicant to be bilingual, applicants who only speak English may be considered)
  • Prior Ortho experience in the dental industry preferred
  • Comprehensive knowledge of fee schedules


We recognize the importance of investing on our most valuable asset that strengthens the very foundation of West Coast Dental, our employees. In line with this objective, we understand that providing excellent service to our employees facilitates professional and personal growth that will enable them to live our company principle - To Welcome, Communicate and Deliver unparalleled customer service.

West Coast Dental offers a competitive benefit package designed to enhance the lives of our employees.


West Coast Dental offers:

  • Sick Pay
  • Holiday Pay
  • Vacation Pay
  • Medical (including prescriptions)
  • Vision insurance
  • Comprehensive dental benefit
  • Voluntary supplemental insurance for life, disability, critical illness, cancer, gap and accident
  • Continuing education
  • Advancement opportunities
  • 401 (k) plan  
  • Referral bonus incentive programs
  • Flexible Spending Accounts (Health Care & Dependent Care)


We are proud to be an EEO/AA employer M/F/D/V.


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